The standard is broken down into five sections and is based on eight management principles:
• Principle 1 - Customer focus
• Principle 2 - Leadership
• Principle 3 - Involvement of all people
• Principle 4 - Process approach
• Principle 5 - System approach to management
• Principle 6 - Continual improvement
• Principle 7 - Factual approach to decision making
• Principle 8 - Mutually beneficial supplier relationships
We would be more than pleased to meet with you and/or your colleagues to explore the advantages of our certification for your organisation.
Please do not hesitate to contact us for any further information or advice, as we are here to help.
In today’s competitive market place, customers are increasingly demanding that organisations demonstrate a commitment to Quality Management and continual improvement. To meet these requirements, more organisations are choosing to have their quality management systems certified to demonstrate their commitment.
We have no preconceived ideas on how you should apply quality management to your business. It is your company, and you know the best way to apply the requirements of the appropriate standard. Our role is to assess whether your management system does in fact comply with the relevant standard regardless of how you have done it! We also view support for your quality initiatives as an important part of our activities, and therefore we look, not simply for compliance with the standard(s), but also for issues to bring to your attention in terms of how your management systems and operations could perhaps be improved. After all, when our certificate hangs in your reception area, we are entrusting our reputation into your hands!!!!
Quality Management standards are all based on the plan–do–check–act cycle. This is a four-step model for carrying out change. Just as a circle has no end, the PDCA
cycle should be repeated again and again for continuous improvement.
In today's globally competitive business environment more organisations are choosing to have their quality management systems certified to demonstrate their commitment to quality. When it comes to quality management certification there are a few choices to be considered.